Orders with destination Italy 

Shipping is free for all orders to Italy starting from € 100.  

For all orders with destination Italy of less than € 100, shipping has a cost to the buyer of € 10.00, VAT included. 

Orders for foreign countries - Excluding Italy 

International shipments (outside Italy) include shipping costs to be paid by the buyer.

The cost of transport will be automatically calculated and displayed during the purchase process. 

Processing times for the order of standard products (not customized) 

All orders regularly placed from Monday to Friday (excluding holidays and pre-holidays) are shipped within 48 working hours following the purchase order. 

The times stated above are indicative and may vary during high season and / or holidays. An email will notify you of the shipment by communicating the tracking code. 

Processing times for the order of products with personalized embroidery 

In the case of the purchase of products with custom embroidery, the fulfillment of the order may take up to 10 working days 

We will take care to process your order as quickly as possible. 

An email will notify you of the shipment by communicating the tracking code. 

Shipping Times

Destination Italy 

The transport on the Italian territory is entrusted to insured express couriers of national importance of maximum notoriety and reliability. On average, the order is shipped within 48 working hours following the purchase order and is delivered throughout Italy within 1-2 working days (islands excluded). 

Times are indicative and may vary during holiday periods and / or according to the destination to be reached. 

In any case we are not responsible for any delays due to the courier. 

During the purchase procedure it is not possible to express your preference among the proposed couriers, but it will be our care to entrust the shipment to the most suitable carrier for an easier and faster delivery depending on the destination. 

Destination Foreign Countries - Excluding Italy 

International transport is entrusted to insured international couriers.

On average, the goods are shipped within 48 hours after the purchase order and shipping times vary from 2-5 working days depending on the destination to be reached. 

In any case, it will be our care to choose the fastest service to shorten the waiting time for your order. 

 

Notes for the customer 

In order to have an accurate and safe delivery please indicate the destination address as accurately as possible. 

It is therefore important that you provide us with the full address of useful information, for example Staircase, Interior, Intercom, etc ... 

We are not responsible for any delays and / or non-deliveries caused by incomplete or inadequately provided addresses when ordering. 

In any case we will not be responsible for any delays in delivery due to the courier. 

Any delays will not give the buyer any right to claim damages of any kind.